A little help for the road.
Quick answers for TripWeather 1.0. Contact us using the email below.
No route found
Check your connection, choose two distinct places, and try an area where Apple Maps driving directions are supported. TripWeather does not invent a route when Apple cannot provide one.
Gray weather or no score
Gray means Unknown. Choose an earlier departure if arrival is outside hourly forecast coverage. Reconnect and refresh. A score requires at least 80% time coverage and confidence.
Request limit reached
Forecast requests are capped and cached to control WeatherKit usage. Wait before refreshing repeatedly. Pro increases analysis detail, not unlimited API usage.
Pro purchase or restore
Check your App Store connection, open Settings → Restore purchases, and use the Apple Account that made the purchase. Pending approval does not grant new access. Manage or cancel a subscription in Apple Account settings.
Saved trip is old
Saved plans are not saved forecasts. Open the plan and refresh routes and weather before leaving. Past departures move forward to today.
Delete my plans
Use Saved to delete a single trip, or Settings → Delete all saved trips. You can also clear temporary forecasts in Settings.
Report a problem
Email dangvanhai13091989@gmail.com with app/iOS version and a short description. Avoid sending precise home addresses or sensitive trip details.